QN
Quincy N
1 reviews | Active since Mar 2021
03 Mar 2021, 14:59
1-Grid (Zolani)
Zolani was of great assistance in reviewing my queries and calling me back. However response time to emails and calls by some agents is delayed and causes downtime. Some support agents do not return emails or calls on a regular basis which is a shortfall.
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1-grid's replyOfficial
03 Mar 2021, 16:38Hi Quincy,
Thank you for the kind words and for mentioning how well you were assisted by Zolani. I'll pass your pleasant review along to ensure that he is praised and rewarded for his efforts.
My team and I appreciate your support very much.
Sincerely,
Thank you for the kind words and for mentioning how well you were assisted by Zolani. I'll pass your pleasant review along to ensure that he is praised and rewarded for his efforts.
My team and I appreciate your support very much.
Sincerely,
1-grid's reply03 Mar 2021, 16:38
Official
Hi Quincy,
Thank you for the kind words and for mentioning how well you were assisted by Zolani. I'll pass your pleasant review along to ensure that he is praised and rewarded for his efforts.
My team and I appreciate your support very much.
Sincerely,
Thank you for the kind words and for mentioning how well you were assisted by Zolani. I'll pass your pleasant review along to ensure that he is praised and rewarded for his efforts.
My team and I appreciate your support very much.
Sincerely,