1 reviews | Active since Jun 2017

25 Feb 2019, 09:04

1-grid worst hosting company in SA

I have emailed this useless company several times asking them to fix all the domains on my reseller control panel so my clients can send emails to Gmail clients. Gmail changed something on their side and all my clients been having this issue for weeks and this company just doesnt care to fix these issues. Hetzner changed fixed all their clients the day this issue started..

Every one of my clients get this error below and I emailed them several times with zero response or ticket numbers!

This message does not have authentication information or fails to pass 550-5.7.1 authentication checks.

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Replies (1)
1-grid
1-grid's reply25 Feb 2019, 11:19
Official
Good Morning Sachin, 

We thank you for taking the time to give us feedback. Kevin has now been in contact with you to resolve the mail issue. We will follow up again shortly to ensure your satisfaction with the resolution. 

Please accept our apologies for the negative customer experience and any inconvenience caused as a result. 

Sincerely, 
Elsa