1 reviews | Active since Jun 2017

10 Dec 2024, 11:49

1-Grid worlds worst ISP

If there was a global award for the worst god damn support services on planet earth, i can assure you 1-grid would take this every year without fail! the most useless support on planet earth. honestly, the hoops they make u jump thru for support you could be sure they have a bunch of the dumbest individuals running this business. they can never solve anything with the first email u send them. You email them to ask you for assistance to install the SSL that expired, they will email u with so much irrelevant guidance and 24 hours later tell u you also have to buy this for it to work. I mean come on?!!

0
Replies (1)
1-grid
1-grid's reply10 Dec 2024, 15:08
Official
Hi Sachin, 

Thank you for reaching out. 

We're really sorry to hear about your experience, frustrations, and concerns with your recent interaction with us. We appreciate your feedback.

We have escalated this to our Support Team, and have advised them to follow up with you regarding this, and to assist with any additional queries you may have. 

Warmest regards, 
The 1-grid Team