1-grid THE WORST
HATE HATE HATE this company with a passion!!! Without doubt the worst I have ever dealt with. Waited for 30 minutes to get to position 1 and the call is dropped, and that happens a lot. Everything I do with this lot is a struggle. Purchased a certificate and still waiting for it to be app****. If I click on the link to try and set it up, the site is down. Set up and email hours ago and still waiting for it work. How the hell this crowd are still in operation is beyond me. Can't wait to get away from them!!!
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Replies (3)
1-grid's replyOfficial
27 Jan 2026, 13:18Hi Mark, We’re sorry to hear about your experience with us. Thank you for reaching out. We’ve arranged for a senior member of our support team to contact you shortly to help resolve any issues you may have. Kind regards, The 1-grid Team
Best regards,
1-grid's reply27 Jan 2026, 13:18
Official
Hi Mark, We’re sorry to hear about your experience with us. Thank you for reaching out. We’ve arranged for a senior member of our support team to contact you shortly to help resolve any issues you may have. Kind regards, The 1-grid Team
Best regards,
's updateReviewer Update
27 Jan 2026, 13:44WOW. Cannot believe what just happened! Got a call from this lot and was asked for my password. I'm still in shock. And then the caller would not give me his name. ***ard and just shows the caliber of staff employed.
's update27 Jan 2026, 13:44
Reviewer Update
WOW. Cannot believe what just happened! Got a call from this lot and was asked for my password. I'm still in shock. And then the caller would not give me his name. ***ard and just shows the caliber of staff employed.
1-grid's replyOfficial
27 Jan 2026, 13:48Hi Mark, We are investigating your issue, and our support team has already arranged a callback to provide continued support. Please accept our apologies and be assured that we’re committed to getting this resolved as soon as possible. Kind regards, The 1-grid Team
Best regards,
1-grid's reply27 Jan 2026, 13:48
Official
Hi Mark, We are investigating your issue, and our support team has already arranged a callback to provide continued support. Please accept our apologies and be assured that we’re committed to getting this resolved as soon as possible. Kind regards, The 1-grid Team
Best regards,