IS
Iqbal S

1 reviews | Active since Jun 2020

30 Jun 2020, 10:33

1-grid Support to resolve SPAM

Had a problem with SPAM. 1-grid support (Eldrid Daniels) took ownership of this problem and helped to resolve it. While it was being resolved, he stayed in touched with me all the time via phone and eMail messages. After it was resolved he still waited another 2 days and then contacted me to find out if i was satisfied that the problem did not occur again. Full marks to the 1-Grid Support team. Thank You once again.

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Replies (1)
1-grid
1-grid's reply30 Jun 2020, 10:41
Official
Hi Iqbal, 

We always welcome reviews and appreciate the time you took to feedback on your recent interactions with Eldrid.

We will certainly praise him for his great efforts and pass your feedback onto the team.

We look forward to serving you again. 

Sincerely, 
Saskia