AS
Amith S
1 reviews | Active since Mar 2009
15 Sept 2020, 13:43
1-grid *******s.
1-grid, effectively downgraded my account at the same cost from having unlimited bandwidth and storage to a very limited storage of 50gb. The consultant then said unlimited only refers to the bandwidth and not the storage.
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1-grid's replyOfficial
15 Sept 2020, 13:48Good Afternoon Amith,
Your review is very concerning to us, I'm sorry to hear about the recent experience you had.
My team and I would like to further investigate your comments around your account related issue to understand the root cause and identify how we can best address your concerns today.
I will urgently escalate this to my team for you Amith, please expect to receive a call today.
Sincerely,
Tara
Your review is very concerning to us, I'm sorry to hear about the recent experience you had.
My team and I would like to further investigate your comments around your account related issue to understand the root cause and identify how we can best address your concerns today.
I will urgently escalate this to my team for you Amith, please expect to receive a call today.
Sincerely,
Tara
Best regards,
1-grid's reply15 Sept 2020, 13:48
Official
Good Afternoon Amith,
Your review is very concerning to us, I'm sorry to hear about the recent experience you had.
My team and I would like to further investigate your comments around your account related issue to understand the root cause and identify how we can best address your concerns today.
I will urgently escalate this to my team for you Amith, please expect to receive a call today.
Sincerely,
Tara
Your review is very concerning to us, I'm sorry to hear about the recent experience you had.
My team and I would like to further investigate your comments around your account related issue to understand the root cause and identify how we can best address your concerns today.
I will urgently escalate this to my team for you Amith, please expect to receive a call today.
Sincerely,
Tara
Best regards,