WH
Wayne H
1 reviews | Active since Dec 2018
30 May 2019, 09:49
1-grid hosting should close down....
If there is below 1 star rating I’ll go for it!
They charged my hosting account on the price of annually on monthly base..
Now they charge my other domain hosting on Medium package instead of small package account....
Please they are doing crimes to people... someone please arrest them for deducting ppls money and not even provide a standard service....
Helpful (0)
Replies (2)0
Replies (2)
1-grid's replyOfficial
31 May 2019, 15:12Good Day Wayne,
Please accept our apologies for the frustration and negative experience you have had with our billing processes.
Please kindly note that we are busy looking into the details around the issue and Thina from our billing team will be in regular contact with you to update you on your account status.
Thank you for bringing the matter to our attention. We will fully investigate what had caused the issue and we will ensure that it is resolved to your satisfaction.
Sincerely,
Elsa
Please accept our apologies for the frustration and negative experience you have had with our billing processes.
Please kindly note that we are busy looking into the details around the issue and Thina from our billing team will be in regular contact with you to update you on your account status.
Thank you for bringing the matter to our attention. We will fully investigate what had caused the issue and we will ensure that it is resolved to your satisfaction.
Sincerely,
Elsa
Best regards,
1-grid's reply31 May 2019, 15:12
Official
Good Day Wayne,
Please accept our apologies for the frustration and negative experience you have had with our billing processes.
Please kindly note that we are busy looking into the details around the issue and Thina from our billing team will be in regular contact with you to update you on your account status.
Thank you for bringing the matter to our attention. We will fully investigate what had caused the issue and we will ensure that it is resolved to your satisfaction.
Sincerely,
Elsa
Please accept our apologies for the frustration and negative experience you have had with our billing processes.
Please kindly note that we are busy looking into the details around the issue and Thina from our billing team will be in regular contact with you to update you on your account status.
Thank you for bringing the matter to our attention. We will fully investigate what had caused the issue and we will ensure that it is resolved to your satisfaction.
Sincerely,
Elsa
Best regards,
1-grid's replyOfficial
05 Jul 2019, 11:12Good Day Wayne,
We would greatly appreciate it if you could send us feedback. This helps us to improve the service we offer.
Since our last interaction, we hope that you have had an improved service experience with our team.
We trust that the issue you have brought to our attention in this review has been resolved. Should you have any question or queries regarding this, please feel free to contact us.
If you feel that we have improved on our service offering, we would really appreciate it if you would kindly consider rating us again.
We appreciate your support.
Sincerely,
Elsa
We would greatly appreciate it if you could send us feedback. This helps us to improve the service we offer.
Since our last interaction, we hope that you have had an improved service experience with our team.
We trust that the issue you have brought to our attention in this review has been resolved. Should you have any question or queries regarding this, please feel free to contact us.
If you feel that we have improved on our service offering, we would really appreciate it if you would kindly consider rating us again.
We appreciate your support.
Sincerely,
Elsa
Best regards,
1-grid's reply05 Jul 2019, 11:12
Official
Good Day Wayne,
We would greatly appreciate it if you could send us feedback. This helps us to improve the service we offer.
Since our last interaction, we hope that you have had an improved service experience with our team.
We trust that the issue you have brought to our attention in this review has been resolved. Should you have any question or queries regarding this, please feel free to contact us.
If you feel that we have improved on our service offering, we would really appreciate it if you would kindly consider rating us again.
We appreciate your support.
Sincerely,
Elsa
We would greatly appreciate it if you could send us feedback. This helps us to improve the service we offer.
Since our last interaction, we hope that you have had an improved service experience with our team.
We trust that the issue you have brought to our attention in this review has been resolved. Should you have any question or queries regarding this, please feel free to contact us.
If you feel that we have improved on our service offering, we would really appreciate it if you would kindly consider rating us again.
We appreciate your support.
Sincerely,
Elsa
Best regards,