dD
daniel D
1 reviews | Active since Feb 2017
29 Jan 2019, 17:14
1-Grid has changed my mind, They delivered incredible service after a few billing issues
I published a review yesterday (29 Jan 2019) after experiencing some billing issues, I cannot change that review to 5 stars because hellopeter doesn't have a convert button anymore,
But I would like to thank Aphiwe and Gary, my account has now been completely fixed, I had constant calls today to make sure everything is in order and a lot of follow up emails to make sure we are on the right track , It surely changed my mind about 1-Grid, I think there are a few systems letting 1-Grid down especially their Renewal/Billing system but the Staff at 1-Grid are great
Looking forward to a very long Business Relationship with this company
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Replies (1)1-grid's replyOfficial
30 Jan 2019, 10:13Good Morning Daniel,
We are delighted to hear that we could sort out the matter for you.
We are delighted to hear that we could sort out the matter for you.
Thank you very much for the positive feedback! We will pass your gratitude on to Aphiwe and Gary.
Have a fantastic day further and please let us know if we can assist you in any other way.
Have a fantastic day further and please let us know if we can assist you in any other way.
Sincerely,
The 1-grid family
The 1-grid family
1-grid's reply30 Jan 2019, 10:13
Official
Good Morning Daniel,
We are delighted to hear that we could sort out the matter for you.
We are delighted to hear that we could sort out the matter for you.
Thank you very much for the positive feedback! We will pass your gratitude on to Aphiwe and Gary.
Have a fantastic day further and please let us know if we can assist you in any other way.
Have a fantastic day further and please let us know if we can assist you in any other way.
Sincerely,
The 1-grid family
The 1-grid family
