1-grid customer service nightmare

I honestly can't believe 1-Grid has a 4.7-star rating – it certainly doesn't reflect the experience I had. From start to finish, my interaction with this company has been nothing short of a nightmare. I was hoping to begin a new business relationship, but instead, I ended up enduring several days of frustration.

First off, their customer service is a joke. I went through multiple support requests, and the responses I received ranged from unhelpful to outright dismissive. It's a 0-1 at best. Every time I reached out for assistance, it felt like I was talking to someone who couldn’t care less about solving my issue. The level of professionalism was shockingly low.

For a company that claims to be reputable, their service is shockingly poor. I wouldn't trust them with my business, and I wouldn't recommend 1-Grid to anyone, regardless of the promises they make. If this is how they treat potential clients, I can’t imagine how they handle actual customers. Save yourself the trouble and look elsewhere.