AK
Asheen K
1 reviews | Active since May 2014
26 Jun 2019, 14:50
1-grid changing rules to suit their own needs. F the client!
Hi. My shared hosting is suspended AGAIN. The invoice for that service was generated yesterday 25/06, yet it's now suspended. I was told I have to pay within 7 days from the date of the invoice. But again you guys are changing your rules to suit yourselves. This 1-grid is becoming another gridhost, going back to their old ways!!!!!
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Replies (3)0
Replies (3)AK
Asheen K's updateReviewer Update
26 Jun 2019, 14:53To add to this. I called the billing department and they really don't care about the client. They were supposed to call me back, yet nobody has called me. I have no emails and it's hurting AGAIN. I would never recommend anyone to host with these people, they are full of sideways stories.
AK
Asheen K's update26 Jun 2019, 14:53
Reviewer Update
To add to this. I called the billing department and they really don't care about the client. They were supposed to call me back, yet nobody has called me. I have no emails and it's hurting AGAIN. I would never recommend anyone to host with these people, they are full of sideways stories.
AK
Asheen K's updateReviewer Update
26 Jun 2019, 16:39Update: Had a call from Ameen who was professional and more than helpful. He seems to understand customer service. Anyways, he was able to correct the confusion with their billing system and move my invoicing back on the right track.
1-grid needs more Ameens
1-grid needs more Ameens
AK
Asheen K's update26 Jun 2019, 16:39
Reviewer Update
Update: Had a call from Ameen who was professional and more than helpful. He seems to understand customer service. Anyways, he was able to correct the confusion with their billing system and move my invoicing back on the right track.
1-grid needs more Ameens
1-grid needs more Ameens
1-grid's replyOfficial
28 Jun 2019, 12:10Good Day Asheen,
Amien has now been in contact with you to discuss the billing process and to assist with your outstanding invoices.
We appreciate you taking the time to send us feedback. We trust that the billing issue has now been resolved to your satisfaction.
Sincerely,
Elsa
Amien has now been in contact with you to discuss the billing process and to assist with your outstanding invoices.
We appreciate you taking the time to send us feedback. We trust that the billing issue has now been resolved to your satisfaction.
Sincerely,
Elsa
1-grid's reply28 Jun 2019, 12:10
Official
Good Day Asheen,
Amien has now been in contact with you to discuss the billing process and to assist with your outstanding invoices.
We appreciate you taking the time to send us feedback. We trust that the billing issue has now been resolved to your satisfaction.
Sincerely,
Elsa
Amien has now been in contact with you to discuss the billing process and to assist with your outstanding invoices.
We appreciate you taking the time to send us feedback. We trust that the billing issue has now been resolved to your satisfaction.
Sincerely,
Elsa