NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Two Cousins Locksmith
How is Two Cousins Locksmith rated on Hellopeter?
Hellopeter has tracked Two Cousins Locksmith across 21 reviews. Two Cousins Locksmith hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Two Cousins Locksmith ? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2020
DO NOT USE NO MATTER HOW STRANDED YOU ARE!!!
Charge exorbitant amount of money that is not transparent upfront. They hold on to the car keys until they receive the payment. Which is intimidating. DO NOT USE NO MATTER HOW STRANDED YOU ARE!!!
1 reviews | Active since May 2020
DO NOT USE NO MATTER HOW STRANDED YOU ARE!!!
Charge exorbitant amount of money that is not transparent upfront. They hold on to the car keys until they receive the payment. Which is intimidating. DO NOT USE NO MATTER HOW STRANDED YOU ARE!!!
1 reviews | Active since Mar 2022
Bad service and rude
The Technicians didn't finish the job we've agreed with him to finish the job the next day he didn't peach up no communication when I'm phoning him his rude and he over priced me I paid him cause they were not filling safety the job was done on the 24th of this month till today he hasn't come back his coming with issues they charge me 4400 of which the call out was 295 the company when I'm phoning them they just dropping the call while I'm talking.
1 reviews | Active since Mar 2022
Bad service and rude
The Technicians didn't finish the job we've agreed with him to finish the job the next day he didn't peach up no communication when I'm phoning him his rude and he over priced me I paid him cause they were not filling safety the job was done on the 24th of this month till today he hasn't come back his coming with issues they charge me 4400 of which the call out was 295 the company when I'm phoning them they just dropping the call while I'm talking.
1 reviews | Active since Jan 2026
DISGUSTING
THIS IS A PUBLIC WARNING !!!! DO NOT USE THEM. HUSBAND AND WIFE TEAM - 2 CON ARTISTS. GERT AND MELANIE JANSE VAN RENSBURG They charged my son R295 call out fee then R4000 to open his boot. Gert was very intimidating . No quote given. When I asked for a tax invoice they ARE NOT TAX REGISTERED. I AM NOT LETTING THIS GO , I AM ONTO THEM LIKE A RASH
1 reviews | Active since Jan 2026
DISGUSTING
THIS IS A PUBLIC WARNING !!!! DO NOT USE THEM. HUSBAND AND WIFE TEAM - 2 CON ARTISTS. GERT AND MELANIE JANSE VAN RENSBURG They charged my son R295 call out fee then R4000 to open his boot. Gert was very intimidating . No quote given. When I asked for a tax invoice they ARE NOT TAX REGISTERED. I AM NOT LETTING THIS GO , I AM ONTO THEM LIKE A RASH
1 reviews | Active since Jan 2026
Overcharged & Intimidating Behavior
Overcharged, No Quote Given & Intimidating Behavior I had a very unpleasant and concerning experience with 2 Cousins Locksmith, also know as MOBILE REPAIRE SERVICES I contacted them after accidentally locking my keys inside my car. I was informed of a R295 call-out fee, which I agreed to without hesitation. No formal quotation or estimate for labour was provided before the work was done. The technician opened the vehicle in approximately 3 minutes. I was then presented with an invoice of R3,800, which was completely unexpected and, in my view, grossly excessive for the service rendered. When I questioned the amount, the technician refused to leave until the full payment was made. This was extremely intimidating. As a woman alone at the time, the situation felt unsafe and coercive. I find these business practices dishonest and exploitative, particularly the lack of upfront pricing and the pressure app**** to force payment. I would not recommend 2 Cousins Locksmith and strongly caution others NOT do business with these sharks!
1 reviews | Active since Jan 2026
Overcharged & Intimidating Behavior
Overcharged, No Quote Given & Intimidating Behavior I had a very unpleasant and concerning experience with 2 Cousins Locksmith, also know as MOBILE REPAIRE SERVICES I contacted them after accidentally locking my keys inside my car. I was informed of a R295 call-out fee, which I agreed to without hesitation. No formal quotation or estimate for labour was provided before the work was done. The technician opened the vehicle in approximately 3 minutes. I was then presented with an invoice of R3,800, which was completely unexpected and, in my view, grossly excessive for the service rendered. When I questioned the amount, the technician refused to leave until the full payment was made. This was extremely intimidating. As a woman alone at the time, the situation felt unsafe and coercive. I find these business practices dishonest and exploitative, particularly the lack of upfront pricing and the pressure app**** to force payment. I would not recommend 2 Cousins Locksmith and strongly caution others NOT do business with these sharks!
1 reviews | Active since Jan 2026
Overcharged
My wife accidentally locked her keys in her car. She called Two Cousins to come assist, after waiting 2 hours a guy, opened the car withing 5 minutes and charged my wife R3850. We didn't have that amount of money, he just said that he will wait there for it or call the police. Firstly to charge someone R3850 for 5 minutes work is uncalled for and extremely overpriced. Fortunately my friend could pay for us. What an unpleasant experience.
1 reviews | Active since Jan 2026
Overcharged
My wife accidentally locked her keys in her car. She called Two Cousins to come assist, after waiting 2 hours a guy, opened the car withing 5 minutes and charged my wife R3850. We didn't have that amount of money, he just said that he will wait there for it or call the police. Firstly to charge someone R3850 for 5 minutes work is uncalled for and extremely overpriced. Fortunately my friend could pay for us. What an unpleasant experience.
1 reviews | Active since Apr 2022
DAYLIGHT *******
We were locked out of our home late on a Friday night and called Two Cousins Locksmiths. We were told the call-out fee was R295 and that additional charges would apply, but no quote or estimate was provided despite me asking before work started. After about 1.5 hours, I received an invoice for R5,100, later reduced to R4,800. When I contacted the office at around 23h30 and explained that I was willing to pay but needed assistance, I was told that if payment was not made immediately the technician would lock up again. Despite explaining that I was with my children and it was close to midnight, the technician was instructed to re-lock the house, leaving us stranded and forced to find alternative accommodation. This experience felt coercive and completely unacceptable. Customers should be informed of costs upfront and not left without access to their homes as leverage for payment.
1 reviews | Active since Apr 2022
DAYLIGHT *******
We were locked out of our home late on a Friday night and called Two Cousins Locksmiths. We were told the call-out fee was R295 and that additional charges would apply, but no quote or estimate was provided despite me asking before work started. After about 1.5 hours, I received an invoice for R5,100, later reduced to R4,800. When I contacted the office at around 23h30 and explained that I was willing to pay but needed assistance, I was told that if payment was not made immediately the technician would lock up again. Despite explaining that I was with my children and it was close to midnight, the technician was instructed to re-lock the house, leaving us stranded and forced to find alternative accommodation. This experience felt coercive and completely unacceptable. Customers should be informed of costs upfront and not left without access to their homes as leverage for payment.