Poor service

These ppl sell nice branded tshirts and more, but i cant say their service is nice. Not once but twice i received a poor service worse they dont care at and im not sure if it depends on the amount u spend or thats how they operate, i ordered tshirts before and had to be sent from pillar to post before i get them secondly i ordered 2 t-shirts for someone in northern cape they took over a month to send the item. Got the item and guess what? There is only one item and we paid for 2 and delivery fees.