AA
Akhona A
1 reviews | Active since Aug 2025
07 Sept 2025, 07:52
I regret trusting them with my money and credit profile
I regret trusting them with my money and credit profile. They advised that I should pay R1500 for them to assist with my profile, they split the payment into instalments. I asked them how long it will take for them to remove the listings under my name, they said 21days after paying my first instalment. I’ve been waiting since. They don’t respond to WhatsApp messages and calls as well. I want my money back
Helpful (0)
Replies (1)0
Replies (1)Zwide Finance's replyOfficial
22 Jun 2026, 10:00Good day Akhona,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience and apologize for any frustration caused.
We take concerns regarding communication and service delivery very seriously. We would appreciate the opportunity to review your matter, verify the status of your application, and address any outstanding concerns you may have.
Kindly email your ID number, contact details, and reference number to *** so that a senior team member can investigate your case and provide you with feedback as soon as possible.
Thank you for bringing this to our attention. We are committed to resolving client concerns fairly and professionally.
Kind regards,
Zwide Finance
Zwide Finance's reply22 Jun 2026, 10:00
Official
Good day Akhona,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience and apologize for any frustration caused.
We take concerns regarding communication and service delivery very seriously. We would appreciate the opportunity to review your matter, verify the status of your application, and address any outstanding concerns you may have.
Kindly email your ID number, contact details, and reference number to *** so that a senior team member can investigate your case and provide you with feedback as soon as possible.
Thank you for bringing this to our attention. We are committed to resolving client concerns fairly and professionally.
Kind regards,
Zwide Finance
