SM
Siphokazi M
1 reviews | Active since Jun 2025
18 Jun 2025, 12:15
***
I regret trusting these people after 3 deductions from them, and no feedback on the progress of my application.All of their numbers are not working,now they have deducted another installment this month after they told me that it's only going to be 3 instalments.I even wrote emails,no communication on emails also.At some point,I was told by them on WhatsApp that I must call before 12:00,I call every morning but the phones go straight to voicemail,the 031 number is not picked up 😡😡😡😡😡😡
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Replies (1)0
Replies (1)Zwide Finance's replyOfficial
22 Jun 2026, 09:58Good day Siphokazi,
Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience you have experienced regarding communication and the deductions on your account.
Providing our clients with timely feedback and support is important to us, and we understand your concerns. We would like the opportunity to investigate your application, verify the deductions made, and provide you with a detailed update on the progress of your matter.
Kindly email your ID number, contact details, and any relevant reference number to ***. Once received, a senior team member will review your file and contact you directly to address your concerns.
Thank you for your patience, and we look forward to resolving this matter for you.
Kind regards,
Zwide Finance
Zwide Finance's reply22 Jun 2026, 09:58
Official
Good day Siphokazi,
Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience you have experienced regarding communication and the deductions on your account.
Providing our clients with timely feedback and support is important to us, and we understand your concerns. We would like the opportunity to investigate your application, verify the deductions made, and provide you with a detailed update on the progress of your matter.
Kindly email your ID number, contact details, and any relevant reference number to ***. Once received, a senior team member will review your file and contact you directly to address your concerns.
Thank you for your patience, and we look forward to resolving this matter for you.
Kind regards,
Zwide Finance
