1 reviews | Active since Jan 2014
I AM BEING DEBITED ON SOMETHING I DIDN'T AGRRE TO.
3-4 Years back i was offered a Health card to assist me to get Medication over the counter, i am told it has been cancelled and now i have a death benefit policy, i am being debited every month for something i didnt agree up on, i am advised that company called (I TALK CONTACTED ME) regarding this policy they are massing my FNB account i had to fight with them to reverse where else it wasnt there fault,just now i have received an SMS advising they have debited my account for a death benefit policy. I AM SO ANGRY I COULD SCREAM you guys are messing up my life.i have been paying for this health card for 2-3 years without taking anything on my card. <div><br></div><div><em>(Supplier name changed from Resolution Health Medical Scheme to Zurreal by Hellopeter.com)</em></div>
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.