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Diekie B
1 reviews | Active since Dec 2015
15 Dec 2015, 11:55
Zurich call centre on hold
Call the call centre at 11:00am to arrange for a tow was transferred from one person to the other and kept on hold for almost 30 min???<br> FAM (the call centre ) is not capable of handling these calls <br> we have an entire fleet with Zurich and if this is the way we are treated id rather change <br>
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Replies (1)
Bryte Insurance Company's replyOfficial
15 Dec 2015, 12:27Hello ops2,
Dear Diekie,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa
Dear Diekie,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa
Bryte Insurance Company's reply15 Dec 2015, 12:27
Official
Hello ops2,
Dear Diekie,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa
Dear Diekie,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa