LJ
Landman J
1 reviews | Active since Dec 2022
23 Dec 2022, 06:26
yes
Worst experience ever. Claim took a long time to process with multiple excuses not to allow the claim. They don't assist on weekends if it's a replacement. Individual dealing with claim goes on leave and just leaves the claim unattended. The insurer assigns contractors that are not qualified to do the installation when asked for COC. Then I am told they can "organize" you one. Then after they are done, I have a leak in my roof. On top of all, every time a talk to the insurer they give me an attitude like I am in the wrong.
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Replies (1)Bryte Insurance Company's replyOfficial
23 Dec 2022, 07:53Dear Mr Landman
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply23 Dec 2022, 07:53
Official
Dear Mr Landman
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
