WORST SERVICE EVER!

<p>A client (81 yers of age) of Bryte SA then Zurich drove into my vehicle on 5 Dec 2016, damaging my driver's door and the back door. The matter was reported and the client admitted to being at fault. I completed all the forms I needed to for the 3rd party claim as I was not insured at the time of the accident. </p> <p>In Jan I followed up and was told that the 3rd party dep recieved nothing. I then sent it directly to Vusi Ngwenya cause i found out that there is a department that scan all the docs and they have not been scanning all my attachments. So finally when Vusi recieved my mail with all my attachments, he advised that he needed something from the client. On Friday ( 10 March) i called again and Vusi mentioned that he recieved all the docs and will send me feedback on the claim on Monday (13th) I send him a mail and called and he told me again yesterday (Tue 14th) that he'll call me before 4pm cause he was busy with my file. To date I have recieved no feedback, no call, nothing! I am so frustrated at the disgusting service Bryte SA offers. Please listen to all the calls and promises I recieved and whether it was actioned...I am totally frustrated and angry at the experience I have to endure. </p> <p> </p> <p>I explained that I cannot lock my car, I have a two year old who can at anytime play with the door and it will open. I mentioned that and not even the safety of my toddler is a concern to this organisation. I am at a point of taking this matter to the papers cause these delay tactics is not on! not by a long shot.</p> <p> </p> <p>Just give me the money to fix my car. theur client admitted to his fault, Bryte SA even has a recording of that guilt admission...what more do you want!</p>