AT
Anuschka T

1 reviews | Active since Mar 2020

15 Mar 2021, 09:11

Worst EVERYTHING

Worst experience ever. They are quick to take the premium, but when it comes to claims, you struggle. It takes them '48 hours' to do a payment, what a joke. I had 2 small claims, had to fight to get this paid. Never struggled like this before in my life. Had to fight everyday, till the claim was paid. 1st claim, my broker sorted out (struggling with them as well), 2nd claim I had to do by myself, because the brokers did not want to. Pathetic service. Cancelling immediately, moving to another company. Now we will see if they are going to cancel it by the end of the month. When I did quotes on new insurance, they told me that my insurance with Bryte is wrong, so if something happens to my car, it will not be paid. So you pay premiums for NOTHING, wasting your money.

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply15 Mar 2021, 10:43
Official
Dear ****chka

Thank you for bringing this complaint to our attention.

 We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company