GP
Gustav P
1 reviews | Active since Feb 2020
17 Apr 2020, 13:50
Waiting for more than 3 weeks for an acknowledgement of claim!
We had to amend our travel plans in South America, due to the Covid-19 outbreak. We submitted our claim form with all relevant information on 26 March 2020 and again on 4 April 2020.
Up to now we have not even receive an acknowledgement of our claim. Pathetic!!
Bryte had no problem receiving our premium and we feel that they totally disrespect their clientele.
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Bryte Insurance Company's replyOfficial
17 Apr 2020, 15:44Dear Mr Potgieter
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
v
Bryte Insurance Company's reply17 Apr 2020, 15:44
Official
Dear Mr Potgieter
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
v