NS
Nicholas S
1 reviews | Active since May 2015
15 Jan 2016, 13:30
Valid Claim rejection
My house was burgled on the 24th of November 2015. I lodged claim with the insurer and after almost 2 months later was served with a letter of rejection saying that the security around my house wasn't sufficient.... I live in a Security complex.... I went through the address change process when I moved to the property, so I do not understand how a claim can just be reject.... after such a long time.
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Bryte Insurance Company's replyOfficial
15 Jan 2016, 13:55Hello nicholassmit,
Dear Mr Smit
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa
Dear Mr Smit
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa
Bryte Insurance Company's reply15 Jan 2016, 13:55
Official
Hello nicholassmit,
Dear Mr Smit
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa
Dear Mr Smit
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa