IM
Isaac M
1 reviews | Active since Jan 2015
30 Sept 2022, 12:10
Unauthorized Debit by Bryte Insurance
I don't have a policy with this company yet they saw it fit to just go debit my account. I only had a policy with OnePlan which they stopped debiting for in January 2022. I since took the comprehensive cover with King Price which am happy about and they randomly come and debit my account. I didn't give them any authority to debit my account. I tried to email them and no response. Why do we have DebiCheck if companies can still debit our accounts without permission. I want my money and I don't want anything to do with these bunch of unprofessional clowns.
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Bryte Insurance Company's replyOfficial
30 Sept 2022, 12:32Dear Mr Mo***eng
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply30 Sept 2022, 12:32
Official
Dear Mr Mo***eng
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company