NZ
Nicole Z
1 reviews | Active since Jul 2020
09 Jul 2020, 11:30
UNACCEPTABLE SERVICE 6 MONTHS LATER & STILL NO UPDATE.
Unacceptable service. I have been waiting for 6 months for my 3rd party claim to be settled. Everytime I email they say they haven't received all the docs from the broker. The broker rep**** telling them to stop stalling and pay the claim. Then I get told the representative is no longer at Bryte and another consultant will review my claim. Seriously it's been 6 months and now u want to review the claim again!!!! I'll never recommend Bryte to anyone, the service is a disgrace.
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Bryte Insurance Company's replyOfficial
09 Jul 2020, 12:42Dear Miss/Mrs Zierold
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply09 Jul 2020, 12:42
Official
Dear Miss/Mrs Zierold
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company