Third party claim not paid for three months

John Dadswell sent me an email on the 17th December 2015 that the claim has been processed and the payment will be on my bank account within 30 days. I have not received any payment and he is no longer responding to my emails nor taking my calls now. He referred me to his manager Seth Magubane, whom I have never been able to get hold of him.<br> <br> Every time I phone his office I am told he is out of the office , I should leave the message, and has never tried to make an effort to get back to me. I have been driving a damaged car for three months now. I am so disappointed with Zurich. What a pathetic service