Third Party Claim Nightmare..................!!!!!!!!!!!!!!!!!!

Bryte`s client bumped me on the 4th June, I have submitted the documents on the 6th August after waiting for weeks from the to send the required documents to process the claim, next week it will be 30 working days they claim is their turn around time. I have never heard from them, I have been calling John who supposed to be handling my third party claim to follow up he does not return my calls and not even send an email with some update. It is so frustrating to deal with this this company, I am not surprised by so many complains here including their clients. It says a lot, how *********** they are. gain most of their staff when you call they do not seen eager to help, talking about not caring for the customers. It`s been 3 months since the accident occurred and it`s going to be 4 months on the 4th of October. I have never in my life experience such a delay from the insurance, this is unbelievable!!!