The worst service I have ever received

<p>A client of Zurich knocked into my vehicle in October, he was at fault and said his insurance would sort it out little did I know it was with Zurich, it's JANUARY 2017! </p> <p> </p> <p>I have submitted all the documentation needed immediately when requested from me, and I have to wait days on end to hear from them, scratch that I do not get feed back as promised from the consultants unless I call back to follow up, they refused to do anything further until I ran around for quotes and then still had to wait for a response, I have been thrown from one consultant to another mainly Vusi Ngwenya who ignores my emails one after another, why is he even employed in that case? What ever happened to good service? I wouldn't advise anyone to go with this company I am STILL waiting to be helped my car has been standing because Zurich has been prolonging payment and rather actually get payment straight from the client in the small magistrates court and I'm sure I'll be paid sooner than Zurich. What poor service to put your trust in, I'm actually extremely upset!!!!!!! Claim No: ********** </p>