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lindaschmn L
1 reviews | Active since Dec 2011
03 Aug 2020, 09:26
Terrible customer service.
I submitted a travel claim more than 6 weeks ago. Even though I have repeatedly asked for an update, I have only received replies twice with no answers - just requests for more documents. I have now submitted a total of about 25 documents. When I phone, I am put through to a phone from reception that is never answered. Where to from here, Bryte???
Helpful (0)
Replies (3)0
Replies (3)
Bryte Insurance Company's replyOfficial
03 Aug 2020, 11:16Dear Mrs/ Miss Schmn
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply03 Aug 2020, 11:16
Official
Dear Mrs/ Miss Schmn
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
lL
lindaschmn L's updateReviewer Update
03 Aug 2020, 11:46Customers service *******?? Please give the address - but I have contacted customer service with no results.
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lindaschmn L's update03 Aug 2020, 11:46
Reviewer Update
Customers service *******?? Please give the address - but I have contacted customer service with no results.
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lindaschmn L's updateReviewer Update
08 Aug 2020, 12:14An update on my review - Maria from Bryte contacted me and quickly and efficiently sorted out my claim. Thank you for the going the extra mile Maria!
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lindaschmn L's update08 Aug 2020, 12:14
Reviewer Update
An update on my review - Maria from Bryte contacted me and quickly and efficiently sorted out my claim. Thank you for the going the extra mile Maria!