Still awaiting payment from Zurich Insurance ........................

<p>The story started over three years ago when one of Zurich's clients, a little old lady, crashed into our Pajero with such force that the car was apparently a write-off. Zurich claimed she was stationary when she drove into our car!!</p> <p>This has been posted on Hellopeter before to which Zurich took umbridge and threatened us with legal action for posting factual events surrounding this claim!</p> <p>After much arguing and letter writing to and fro, Zurich agreed to pay a portion of the value of the car (incidentally based on the value in 2016 and not in 2013 which it should have been as the accident happened in 2013). In desparation we agreed to accept this offer as negotiations were going nowhere.</p> <p>Zurich Insurance was supposed to pay this amount within 30 working days according to the signed agreement. The 30 working days expired last Wednesday, 31st August 2016. And surprise, surprise, still no payment has been made by Zurich Insurance. A weeks' grace has been given but to no avail.</p> <p>The front windscreen of the Pajero as also supposed to be repaired as the panelbeaters that Zurich sent the car to, to be assessed, brought it back with a cracked windscreen. Our documentation shows that the windscreen was intact when the car was collected and left our property. Needless to say, nothing has been done about this either.</p> <p>This is totally unacceptable. An agreement was entered into, in good faith, which has, as usual, not been adhered to, or has been ignored, by Zurich Insurance.</p> <p>This is an account of the actual facts surrounding this claim, which has still not been settled as per the agreement.</p> <p> </p>