So glad this is not my Insurance!

On the 12 February 2020 a client from Bryte insurance,and the owner off a well know bussiness reversed straight into my car.On the scene she admits guild and said that she panicked.They promised to fix my car.This was also said to my insurance company.However 2 days later I heard that Bryte could take up to 6 months to fix my car.So I went on and fix it through my Insurance(Outsurance by the way)it took about a week and everything is done.Now Bryte must refund me my co payment of R8840.Its been 3 weeks already and everytime all they say is they cant tell me how long this would take. Their client didnt ask me how long when she caused the accident!!!! I need an answer from Bryte and I want my money back.