JF
Johan F

1 reviews | Active since Mar 2009

31 Jan 2018, 07:39

Slow to pay claims

My parents are on holiday in Australia and my dad had to go to hospital. A claim was submitted at the beginning of January and no payout has been made. They only acknowledge receipt and that was the last correspondence. This is extremely bad service.

I want them to pay my parents claim so that they can enjoy the rest of their holiday.

Really irate

0
Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply27 Feb 2018, 13:50
Official

Dear Mr Fourie

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind Regards

Bryte Insurance Company