SS
Shaun S
1 reviews | Active since May 2020
13 May 2020, 12:05
Shocking service from Bryte Travel Insurance!
Was supposed to have travelled to Mauritius in June 2020 with SAA. Have been trying to contact Bryte to register a claim, with absolutely no success! No help via contact centre! Held the line for 30 minutes today! They advise I use the mail option on their website. I've sent my first mail on 21 April 2020. Received a read receipt, but up and until today, I have received NO word from Bryte! Pathetic!!!
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Bryte Insurance Company's replyOfficial
13 May 2020, 17:32Dear Mr Strydom
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply13 May 2020, 17:32
Official
Dear Mr Strydom
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company