Shocking Service

2 May my car was almost ******. I got a case number & even got a quote from Toyota to help the process go faster. Brain received everything and sent out an assessor. The accessor told me it had to go through one of their service providers on their list & couldn't go through Toyota. <br> <br> 8 weeks later and my car is still not completely fixed. It took 3 assessments to get the quote right (we hope). and one minute I had to pay the access up front and the next not.<br> <br> How can Zurich deal with such *********** accessors and allow them to deal with such unreliable service providers. <br> We get told my car is finished and then to find nothing is done as per the assessment and the quote is missing and so is the photo's. The car was delayed and delayed. The 2nd time we told the car will be finished at this time & then phoned to be told they still have not received the dash. So now the car will yet again be delayed.<br> <br> This service is unacceptable and I want this problem sorted out ASAP, I am just about ready to go further with this matter cause I am fed up with this matter. We pay for a service and this is what we get in return!!