DS
Deresh S

1 reviews | Active since Feb 2021

24 Feb 2021, 13:57

Poor service levels.

I Would have given a zero rating but unfortunately, there is no zero. I have loaded a claim as my home was broken into. The claim is now 21 days old and still no payout. I would not recommend the use of Bryte as an insurance company to any family.

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Replies (2)
Bryte Insurance Company
Bryte Insurance Company's reply24 Feb 2021, 16:28
Official
Dear Mr Simunger

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company


Bryte Insurance Company
Bryte Insurance Company's reply01 Mar 2021, 16:14
Official
Dear Mr Simunger
 
Thank you for engaging us regarding your complaint. We are pleased to have been able to assist you in resolving this matter. 
 
As per our direct communication, please feel free to get in touch should you require any additional support.  
 
Keep well and best regards.
The Bryte Insurance Team