Poor Service and Feedback

<p>Hi,</p> <p> </p> <p>I had an unforseen geyser burst on the 10th of July 2016. I was advised by the insurance broker to proceed with the repair and I would be reimbursed. </p> <p> </p> <p>I had the new geyser installed at my expense, therafter I forwarded the receipt to the insurance on the 19th July 2016. I had no feedback from the insurance since and this is extremely dissapointing. I feel that I have been cheated since I have insurance but paid for my own burst geyser.</p> <p> </p> <p>Definately wont recommend Zurich as an insurance company to anyone.</p>