Pending Claim

<p>All documents where submitted a month ago for a 3rd party claim which i was not at fault with.</p> <p>every single time i call in for feedback i have been transferred from one person to another</p> <p>Is this how business is done?</p> <p> </p> <p>John was initial person i dealt with then was transferred to Judith. I have been told all paper work is in order then why can't the claim be processed so i can fix my car!!!</p> <p> </p> <p>Can someone call me and tell me what the hell is going on!!!!</p> <p> </p> <p>I want my payment by this week or i will take this further.</p> <p> </p>