PV
Pieter V

1 reviews | Active since Jun 2016

08 May 2020, 11:32

Pathetic to say the less

I am so tired of this company!Just as their clients they are full of empty promises.I have been in an accident on 12 February 2020 with on of Brytes clients.The daughter of a well known company was the cause of the accident,and admitted guilt on the scene.The promised to fix my car,because Bryte take too long with a 3rd party claim I fixed my car through my own insurance.Which by the way was done in less than 2 weeks.Now Bryte must pay back my access amount of R9000.After numerous calls and emails from my insurance we are still waiting on response.Its 3months later,and niw with their people worki g from home as it seems,their phones just go on voicemail when we are put through from switchboard.PLEASE wake up and do your work.

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply08 May 2020, 12:18
Official
Dear Mr Veldman 

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company