TD
Tasneem D

1 reviews | Active since Jun 2012

17 Sept 2018, 12:35

PATHETIC SERVICE

Disgusting customer service received from Bryte SA. They cannot do simple things as communicate or uphold promises made to clients by making a simple courtesy call. This third Party claim happened in May and its still not sorted on 17 September 2018. How long does it take for a simple repair to be done? Why is it that no feedback is ever received from Bryte SA? You always have to email three or four times before getting a response. When calling for assistance nobody is available to take your call. This is the worst customer service i have ever experienced with an insurance company and i would never recommend anybody to join Bryte SA.

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply17 Sept 2018, 14:51
Official

Dear Mrs/Miss Davids

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer service team at ***.

Kind Regards

Bryte Insurance Company