TG
Toinette G

1 reviews | Active since May 2018

14 May 2018, 09:20

Pathetic Service!!!!!!!!!!!!!!!

I would like to share with the people from Bryte SA that I am very unhappy with your service and the way that you handle your claims. I might not be one of your policyholders but I can assure you that I will not recommend your company to ANYONE!!!!!!!!

13 Months after my vehicle was damaged by an employee of one of your policyholders my 3rd party claim IS STILL NOT SETTLED or baybe it is NO ONE KNOWS..... And after a 3 week search and run around the employee from your side Goodman Marageni let us know... Oeps! WE WERE WORKING ON THE WRONG CLAIM NUMBER....I do not know if my insurance has been reimbursed yet for repairing my car and I have also not yet received my access back.

PATHETIC!!!!!!!!!

And Worts off all.... The bad comments they get do not seem to worry them. Hello Peter is filled with bad comments and the response is the same on every one of them... Just a "ah not again" copy and paste message....

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply14 May 2018, 14:00
Official

Dear Miss/Mrs Grobler

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind Regards

Bryte Insurance Company