PATHETIC

I have dealt with a person called Zainub and everything was smooth albeit a week later until I emailed to receive feedback.

Then I got an email from Kobus who obviously has no clue what is going. Last Thursday I sent Zainup everything needed for my claim which she emailed with reciept of everything then this Kobus mails me telling me he hasn't received my documents and I sent him the email thread of my conversation with Zainup showing everything.

And then he asks me about my Facebook and Instagram what the hell has that got to do with my claim. And why is this happening now 7 days later. Also and This is funny to me I sent picture of my items taken 2 years ago and then I'm asked with what instrument these pictures were taken on!

Now he asks me where I bought all things from with reciept of my clothing that got ****** of me!

I urge you guys to make sure your departments liase with each other and hire people more competent.

So what happens within those 7 days of my claim. Obviously I asked to get ****** so that I could deal with this ****.

This is tactic used to not pay claims and surely Kobus gets an incentive.

I guarantee you my claim will not get paid out!!!

So much for travel insurance

THANKS GUYS.