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phathu P

1 reviews | Active since Mar 2017

19 Jul 2019, 10:05

Not Satisfied with Outcome

I am so disappointed with service I received from the 3 companies: 1. AB Projects 2. Indwe Risks Services, Bryte Insurance. I was involved in a accident 4 months ago, The other party(AB Projects) bumped my car. (AB Projects) promised to fix my car. They send a claim to Indwe Risks Services to claim for third party. it took them a 2 months to tell me they have send the claim to their third party claim company which is Bryte Insurance. I finally got the contact details for Bryte only to find out they require a whole lot of documents which I did send to Indwe Risk Services. I sent the documents again and waited 30 days. Two weeks ago I wrote to hello Peter to assist. Bryte called me, arranged a assessor to come check the car last week. Yesterday they send me their release agreement that they will pay me R16 388.56, they declined the quote I sent of R42952.42. Do they expect me to go to cheap Panelbeaters? who won't fix my car properly? I am not happy at all. I need my car fixed properly.

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply22 Jul 2019, 08:05
Official
Dear Miss/Mrs/Mr Mathobo

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind Regards

Bryte Insurance Company