RE
Raeesa E
1 reviews | Active since Jan 2016
13 Jan 2016, 16:38
No service delivery for 3rd parties
It has been 6 months since a client of Zurich smashed my car into a write off and I still have not received any pay out. I would like to stress that this has left me with no vehicle for over 2 months. Throughout I have had to initiate contact with zurich begging for them to send me release forms and for payment to be made. However each call seems to be heard on deaf ears. I am still awaiting payment when a consultant confimed with me payment will be made 5 days ago.
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Bryte Insurance Company's replyOfficial
14 Jan 2016, 08:28Hello ripper-ray,
Dear Mr/Mrs/Miss Ebrahim
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa
Dear Mr/Mrs/Miss Ebrahim
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa
Bryte Insurance Company's reply14 Jan 2016, 08:28
Official
Hello ripper-ray,
Dear Mr/Mrs/Miss Ebrahim
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa
Dear Mr/Mrs/Miss Ebrahim
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Zurich South Africa