BF
Barry F

1 reviews | Active since Aug 2012

01 Jun 2015, 16:05

No response, failure to deliver.

This is a follow on to my previous complaint about the same company for the exact same thing.<br> <br> They are quick to respond to these complaints but absolutely nothing further.<br> <br> I have been waiting and been strung-along now since 19th November 2014 for a claim payout that they have agreed to in writing. In spite of several emails and phone call follow ups, I get no response, no replies, and no payment.<br> <br> RAM Couriers - you need to look at a different insurer if your drivers are going to recklessly drive into other vehicles with right of way!!<br> This frustration has gone beyond ridiculous, and these guys are in need of some serious scrutiny. <br> <br> Do NOT insure with Zurich Insurance if you ever expect to be paid out for a valid claim!!

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply02 Jun 2015, 09:16
Official
Hello JustB,

Dear Mr Flanagan

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind Regards

Zurich South Africa