1 reviews | Active since Oct 2017
No response after numerous emails
Long story short, I have contacted Bryte insurance company because of an incident concerning one of their members having an accident with me, in which they are liable for the incident. I contacted them on the 12th of September already, numerous emails from me and the broker(Their clients own broker - RodelSA) to Bryte Insurance have not been responded to, not even once!
When I phoned they gave me an email address of the person handling my case to which they gave me an email address that does not exist. They have still not even contacted me with any information, even with the phone call they did not and could not give me any information.
I am at this stage filling in an Ombudsmun document to take this further because they refuse to respond to anything.
Dear Sir
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Dear Sir
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company