NO PAYMENT // LACK OF COMMUNICATION AND FEEDBACK !!!

URGENT!!! Good Afternoon, , Can someone capable, please advise as to why the payment owing to ZERO EIGHT AUTO has still not been processed? What does this mean to us as a repairer: and I quote as per below: “Please note that invoice has been sent to our procurement department to assist with party id for payment.” Does your procurement office need 3 weeks? “Bryte SA” please answer to my email urgently. I am getting no solid feedback from Elsie or Crystal, the most frustrating part is the lack of proper or sufficient feedback!! I am totally dissatisfied as to how we are been treated as a supplier/repairer. It’s been 3 weeks since my submission, SO PLEASE LET ME KNOW WHO I SHOULD BE DIRECTING THIS EMAIL TO IF NO ONE HERE CAN ASSIST ME! the client has received and driving his vehicle since the 3rd of June and I am still waiting for my payment.