VM
Verushka M
1 reviews | Active since Aug 2020
05 Sept 2021, 09:39
No emergency weekends
It is unacceptable that one cannot get through to even a call centre over the weekend. What if there's an emergency? Should the clients wait until Monday to be assisted?
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Replies (1)
Bryte Insurance Company's replyOfficial
06 Sept 2021, 10:48Dear Miss/Mrs De Monk
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply06 Sept 2021, 10:48
Official
Dear Miss/Mrs De Monk
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company