Motor Vehicle Claim, handled in an unprofessional manner

Good Day,

A simple motor vehicle and mag claim, is taking Brytes 2 months to resolve. The service is totally unacceptable. This company treats people with no dignity and respect when dealing with a claim. They refuse to pay for my mag repairs, indicating I was not paying a monthly premium, but its stipulating in my cover under extras.

I hit a pothole and lost control and hit a curb and drain, my mags we damaged in the interim. Brytes dont want to pay, they keep on making excuses after excuses to prevent payment. March will be going for the second month that I have no response with regards to the repair on my mags. This is my only means of transport, but Brytes dont seem to give a damn, right from the administration staff, assessors and top management. They quick to take your monthly premiums, but when it comes to settling claims they are pathetic. Worst mistake moving from Momentum to Brytes. I guess thats the service you can expect when you try moving to a cheaper insurance.

Never had I endured such humiliation in my life when claiming and made a total ****. Not only I have my car insured I have my household contents and cellphones insured with them,god forbid if anything major happens. I would have to wait for months for it to be resolved. Worst client service, I will never recommend this insurance company to anyone... Please beware, as your claims will not be settled, they will make excuses after excuses.

PATHETIC SERVICE, A NO NO PLEASE