Lazy to do own work and research

<br> <br> I'm reslly upset about how my mother was treated in this situation. She dont need this cheeky lady to tell her what to do, the two consultants LIZA and LARRY. The contract with your company is cancled due to the incompetence services from these mentioned above people. Please sort them out as they will run this company to the ground!!!<br> <br> <br> When contact is made i will foward the email to a managing agent from head office only, i dont want to speak to any call centre agent, i want to speak to someone incharge!!