Isn't it cool that you can claim money from your own clients??!!

Worst service ever! Had an accident in 2016, the other car happened to also be insured via Bryte (at that time Zurich) I was told late 2016 that the matter is fully resolved including my damage as well as the other party (was told that they will handle that internally as we're both insured with them)

Big surprise when I get contacted in August to ask when I'll be paying them the money I owe them!! The more I told them that I'm also a client of theirs, the more I was being ignored. Our insurance broker even contacted them to say that my car was insured with them and that third party claims should be sorted internally.

Till the sheriff of the court pitches up at my house. What a shock!! I'm being sued by my own insurance company!!! The money was paid weeks ago just to make the matter go away (cause who needs to be harassed repeatedly by their own insurance company???) . Here I am today getting contacted AGAIN to say that they will proceed with litigation!!

I would never again trust them with a cent of mine and I'm so happy that I insured the replacement vehicle with another company because obviously being a client of them means NOTHING to them!!