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Ofentse M

1 reviews | Active since Jun 2020

26 May 2022, 09:54

If it Says "BRYTE Insurance Company/Vapsure/Savvybrokers run for your money

Never in your right mind take an insurance with Brute/Savvybrokers/Vapsure.

I've provided this people with everything they needed from me to process my claim. When you send an email for any update they tell you, they'll give you an update in 3 Working days, I've spoken with Bridget from BRYTE /Vapsure and Cynthia from Savvybrokers to no assistance and empty promises and no specific detailing about a turnaround time of they are every move to no avail. They even avoid my calls just to fix my car. I've asked them to forward me a QA recording transcript when I first took the policy with them and they literally refuses cause they know they selling lies to clients hence I have to come here to warn others about to fall into the hands of this ********. This is just a start I'm going frustrated by a day. What's so difficult to fix my car or should I claim 6months before the accident so that they can meet their turnaround time in time with me following? Name: Ofentse Marumo Cell:*** Email: ***

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply26 May 2022, 10:23
Official
Dear Mrs/Miss/Mr Marumo

Thank you for bringing this complaint to our attention.

We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company