Horrific service

My husband has joined this company last year October and had insured his uncle and father in law. In March 2022 he lost his uncle and he could not receive and cover money due to the 6 month window period. On the 29th of July we lost our dad which he had insured with Bryte insurance and when calling in to claim he was told our dad was never insured and does not have a policy number when they had emailed us a policy number and started debiting from last year. They reset the policy without informing us of any changes that were made and continued debiting from us. We have even buried our dad without their help or any courtesy call of telling us about where to go from this point. We are beyond disgusted at their service. They are ***********, unfaithful and have horrific business etiquette.